Frequently Asked Questions

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HISTORY

  • How long has Chivita|Hollandia (CHI Limited) been in existence?

    Chivita|Hollandia was incorporated as CHI Limited in March 1980 and has been operating in Nigeria since then.

  • Where is the head office of Chivita|Hollandia located?

    The company's head office is located at 14 Chivita Avenue, Ajao Estate, Lagos, Nigeria.

  • How many production plants does Chivita|Hollandia have?

    We operate from a single production plant located in Lagos at 14 Chivita Avenue, Ajao Estate.

COMPANY

  • What is the difference between Chivita and Chivita|Hollandia?
    • 1. Chivita|Hollandia is the company that produces the Chivita range of fruit juices, the Hollandia range of value-added dairy products, Capri-Sun fruit drinks and SuperBite & Beefie snacks.
    • 2. Chivita is the brand name for the company’s range of fruit juices, juice nectars, and juice drinks.
  • How many brands does Chivita|Hollandia have?

    Chivita|Hollandia offers a range of products in the fruit juices, value-added dairy, and snacks categories:

    • 1. Chivita: The brand name for fruit juices, juice nectars, and drinks, including Chivita 100% Fruit Juice, Chivita Active, Chivita Exotic, Chivita Ice Tea, Chivita Happy Hour, and Chivita Smart Malt Drink.
    • 2. Hollandia: The brand for value-added dairy products such as Hollandia Yoghurt, Hollandia Evaporated Milk, Hollandia UHT Milk, and Hollandia Lactose Free Milk.
    • 3. Capri-Sun: Chivita|Hollandia is the sole franchisee and producer of Capri-Sun in Nigeria, the world’s #1 children’s fruit juice drink.
    • 4. Snacks: Includes SuperBite Snack Roll and Beefie Snack Roll.
  • How many people work at Chivita|Hollandia?

    Chivita|Hollandia employs over 5,000 direct and indirect workers across Nigeria. The company also provides indirect employment to over 50,000 people through its manufacturing operations and robust supply chain network.

  • Does Chivita|Hollandia distribute its products based on class demographics?

    Chivita|Hollandia distributes its products to all consumer demographics. We offer a wide range of products in different pack formats, sizes, flavors, and variants to appeal to people of all ages, genders, cultures, and economic classes.

  • Where can I buy Chivita|Hollandia products?

    Chivita|Hollandia products, including Chivita and Hollandia beverages, Capri-Sun, and Snacks, can be purchased from supermarkets, neighborhood stores, kiosks, open markets, and shops across Nigeria and beyond.

PRODUCTS

  • What drinks does Chivita|Hollandia produce?

    Chivita|Hollandia produces a variety of beverages, including:

    • 1. Chivita: Fruit juices, juice nectars, and fruit drinks such as Chivita 100% Fruit Juice, Chivita Active, Chivita Exotic, Chivita Ice Tea, Chivita Happy Hour, and Chivita Smart Malt Drink.
    • 2. Hollandia: Dairy beverages like Hollandia Yoghurt, Hollandia Evaporated Milk, Hollandia UHT Milk, and Hollandia Lactose Free Milk.
    • 3. Capri-Sun: We are the sole franchisee and producers of Capri-Sun in Nigeria, the world's number 1 children's fruit drink.
  • Does Chivita|Hollandia only produce drinks?

    Chivita|Hollandia also produces Snacks, including SuperBite Snack Roll and Beefie Snack Roll.

  • How do I become a distributor of your products?

    You can send an email to chicares@chilimited.com and we'll revert to you.

  • How do I contact you with questions or concerns about your products?

    You can reach us through our customer support email at chicares@chilimited.com, or by calling our hotlines at 09033872113, 08097612000, 08002442273 (Toll free), and 09168348874 (WhatsApp). We're available to assist you Monday through Friday, from 8:00am to 5:00pm.

INGREDIENTS

  • Are Chivita|Hollandia fruit juices made from natural fruits and ingredients?

    Our fruit juice products are made from concentrate derived from fresh fruits and vegetables grown in well-maintained groves and orchards. We use high-quality ingredients and employ state-of-the-art, internationally certified manufacturing technology.

  • What kind of packaging is used for your products?

    Our beverages are packaged in 6-layer aseptic packaging, which preserves freshness and ensures product integrity.

  • Is your packaging recyclable?

    Yes. Our asceptic packaging is fully recyclable, and the company plays a leading role to increase recycling rates in the country. We are proud to be at the forefront of driving recycling initiatives across Nigeria.

HEALTH

  • How do you ensure the quality of your products?

    We use high-quality ingredients, fully automated production processes to minimize human interference, and aseptic packaging to maintain the quality and safety of our products.

  • What is the shelf life of your products?
    • 1. Chivita and Capri-Sun products have a shelf life of 9 months.
    • 2. Hollandia dairy products have a shelf life of 6 months.
    • 3. SuperBite and Beefie have a shorter shelf life of 10 days.
  • How long can I keep Chivita|Hollandia products after opening?

    Once opened, please tightly close, refrigerate, and consume Chivita|Hollandia products within 3 days. If your product is bloated, swollen, damaged, or leaking, its quality may be compromised due to improper handling. If you have just purchased the product and discovered it in this condition, please return the product to the point of sale or contact us at chicares@chilimited.com, stating the manufacture date, expiry date, batch number, and proof of purchase.